FREQUENTLY ASKED QUESTIONS
HOW CAN I REQUEST A COMPLAINT FORM?
You can request the complaint forms by contacting us via email email@example.com or by calling +34 608 02 00 01 and we will deliver the forms in person.
WHAT DAY OF THE WEEK DO I HAVE TO COME AND LEAVE?
You can come to visit us for as many days as you wish. The day that you want to arrive and to go is totally your choice. Just write us and we will do everything that we can to prepare the option that suits your needs the best. You will be welcomed any day!
CAN I COME IF I HAVE NEVER DONE YOGA BEFORE?
Our yoga classes suit all levels. You will find a space to enjoy your practice in confidence, listening to your body without any pressure. And most importantly, enjoying it! We will advise you and assist you at all times so that your practice is completely safe. If you have never practiced yoga, this is your time to try it.
IF I AM AN EXPERIENCED YOGI OR YOGINI, WOULD I TAKE ADVANTAGE OF THE LESSONS?
If you are already a yogini or yogi, you know that the benefit that you take from your practice only depends on you. In the yoga lessons, we combine different types of yoga so you can enjoy them all, try new things and explore. You can take your practice wherever you want it to be. If you want to deepen into certain asanas or concrete aspects of the yoga practice, you can tell us and we will include it in any of the classes. We are sure we all will enjoy your motivations. You can also choose to book a private class if you want to improve your technique or work any aspect of your yoga practice. You just have to suggest and we will respond.
CAN I COME IF I HAVE AN INJURY OR ILLNESS?
In some cases, the yoga practice is not recommendable. But in most cases, practicing yoga can help a lot in your healing process. To be sure that you can enjoy the yoga lessons in a completely safe way, during the booking process we will ask you about your health and if you feel like a concrete part of your body requires special attention. If this is the case, we will discuss and contemplate it so that you can not only enjoy the practice but also get the most out of it. If you have an injury or illness, we advise you to book a private class so that we can guide you in a totally personalized way and so that you can apply what you have learned to your daily practice.
IF I HAVE FAMILY OR FRIENDS WHO DO NOT PRACTICE YOGA, CAN I COME WITH THEM?
Anyone is welcome in See Yoga. If you want to come with your family or with some friends who do not practice yoga, you only have to tell us and we will offer them a special package so you can enjoy both your practice of yoga as your days in Gran Canaria in good company. Las Palmas offers many options, you can be sure that no one will get bored while waiting for you to finish your class!
DO I NEED TO BRING MY YOGA MAT?
In See Yoga we have everything you need for your practice (mat and accessories). You only have to bring comfortable clothes and the willingness to breathe.
ARE THE MEALS INCLUDED?
We like that you are the only one leading your holidays. So we prefer that it is you the one who chooses where and how you want to eat. Las Palmas is a city where you can find all kinds of food at a great price. Therefore, meals are not included in the packs. For breakfast, we recommend a wonderful bakery greatly located just 10 meters from the apartments and the Hostel and 5 minutes walk from the Hotel. It is located by the sea and offers a delicious breakfast that you would have sitting by the sea for just € 2/3. Nearby you will also find all kinds of supermarkets to buy food and you can taste many local restaurants of great quality at very affordable prices (also with vegetarian options).
WHO IS IN CHARGE OF MY BOOKING?
All requests, questions, and concerns will be answered by the travel agency “Siete Alisios SL”. All the services from this website will be operated through the agency.
HOW CAN I BOOK MY YOGA HOLIDAYS?
You can make your reservation request through this website. After receiving our confirmation and availability, you will receive a link with a form that you should fill up with your personal details, arrival date, experience with yoga, etc … You will find there also the information about the payment procedure. To confirm your booking we will ask you for a percentage of the whole price as a deposit before your arrival.
HOW MANY DAYS IN ADVANCE CAN I MAKE MY BOOKING?
Normally the high season is usually between the months of October to February. To get away from the cold weather during this period of the year, please make sure you make your booking some months in advance. Anyway, if you write us whatever time it is, we will always do our best to find the best solution for you.
IS IT POSSIBLE TO CHANGE THE DATES OF MY STAY ONCE I BOOKED?
Normally we try to be as flexible as we can. If we have availability, it should be no problem to change your booking dates. However, depending on the season, it can be more complicated and not always possible.
WHAT HAPPENS IF I WANT TO CANCEL A BOOKING?
First of all, we are sorry to hear that. But if you need to cancel your booking before departure, these would be our policies:
In every case, 40€ should be paid by the guest to cover the booking expenses and 50 € (taxes included) to cover the expenses of the cancellation management itself. Depending on when the guest is canceling the booking, the company would keep the following (it won’t be kept in case that the cancellation is due to meteorological issues, serious illness, transport strike, accident): 5% of the total services booked if he/she cancels from 15 to 10 days before the arrival. 15% of the total services booked if he/she cancels from 9 to 3 days before the arrival. 25% of the total services booked if he/she cancels 48h or more before the arrival. 100% of the total services booked if he/she cancels less than 48h before the arrival. If the cancellation is not made in advance but on the day of arrival, we do not refund any money.
WHY SHOULD I CHOOSE SEE YOGA?
In See Yoga we devote the maximum attention to every person who visits us. We are more than tour operators or yoga teachers. We treat our guests as friends and we love it. We offer you all the facilities to discover the beauty of Las Palmas de Gran Canaria. And of course, also different types of yoga, so you can enjoy and deepen your practice. We leave nothing to chance, arranging everything for you with all our love and care.
WHERE CAN I FIND UPDATED INFORMATION OF SEE YOGA?
Want to see what happens in See Yoga? Our photos, videos and recent activities? Follow us on Facebook as “seeyogalaspalmas” on Instagram as “seeyoga” or in the blog that you will find on this same website.
WHAT OTHER ACTIVITIES CAN I ENJOY?
Apart from breathing yoga, there are so many other things that you can do during your stay. Our accommodations are located directly on the Playa de Las Canteras, a beautiful3 kilometers beach. You will be caught up in the good atmosphere of the promenade, of the people who do jogging, the groups of friends playing football and volleyball, the couples playing beach tennis, the children playing in the sand, the surfers and snorkelers discovering the underwater landscape of “La Barra”. Besides all these regular sports every Saturday afternoon at 17h there is a Concert Tour called Playa Viva all along the beach promenade.
Apart from the beach, Las Palmas has much so much to offer. You can visit the old town, the neighborhood of “Vegueta”, its museums of contemporary art and the Cathedral. You can enjoy walking around its pedestrian streets and colonial-style architecture, discover the seaside neighborhood of San Cristobal and shop on the streets of “Triana”.
You can also join our day trips (included in the See Yoga Pack) to discover the island and its special local places away from tourists or rent a car on your own. In our day trips, you will visit charming local villages, waterfalls, a traditional Canarian farm where you can taste wine and coffee of its own production, volcanic natural swimming pools and plant your own tree with the Foresta Foundation in Osorio.
IS THERE MORE PEOPLE TRAVELING AND COMING TO SEE YOGA ALONE?
None of your friends can come on holiday with you? Do not worry. In SeeYoga you will only be alone if you choose it. It is very common for us to welcome yogis and yoginis coming alone. You will have many occasions to socialize and meet new people. In Gran Canaria, it is easy to build up new friendships.
CAN I BOOK ONE WEEK OF YOGA LESSONS AND STAY MORE?
Flexibility and customized packs are some of our greatest strengths. You just have to imagine your perfect holidays, suggest them to us and we will fit our packs to your needs as much as we can.
CAN I BOOK YOGA LESSONS ONLY ?
Of course, you can. You can book group classes with a maximum of 10 people or private classes with a maximum of 3 people. Ask us or visit our section above on “Yoga-The lessons”.
I AM ENJOYING A LOT OF MY STAY. CAN I MAKE IT LONGER?
This also happens frequently. If we have space for you, we would love that you to extend your stay and share more moments with us.
HOW FAR IS THE YOGA STUDIO WHERE I WILL PRACTICE YOGA FROM THE ACCOMMODATION?
This depends on the accommodation you choose. However, all of the options are 5 – 20 minutes of walking from our studio!
HOW FAR ARE THE ACCOMMODATIONS FROM THE BEACH?
You will be hosted as close to the beach as it is possible. The beach promenade “Paseo de Las Canteras” will be the only thing separating you from the sand and we are talking only about 3 meters. You will live directly in front of the beach!
CAN I COOK IN THE APARTMENTS?
Of course, you can. All accommodations have fully equipped kitchens, except the hotel where you can stay in half board or full board (if that is what you want, let us know in your booking and we will inform you).
WHAT OPTIONS DO I HAVE IF I PREFER TO EAT OUTSIDE?
Our accommodations are located directly on the beach promenade of Las Canteras, where there are many different good local options for eating. Recently, the Guanarteme neighborhood has improved a lot its gastronomy options and you can enjoy national and international food of high quality at a very good price (about € 12 € 15 per person). You can also find daily lunch menu options ranging from 6 € -10 €. There are also vegetarian and organic restaurants that offer daily menus for 10-12€. For breakfast, we recommend the bakery that is located just 15 meters from the apartments and the hostel, and 5 minutes walk from the hotel. It is the perfect place to have breakfast on a terrace overlooking the sea at a price of around € 2-3 €.
HOW IS THE WEATHER USUALLY?
We are lucky to have very stable and consistent weather throughout the year. While it is true that at certain times of the year the sky can be more cloudy than usual, the sun is the dominant trend. In summer the temperature rises but without being overly hot. With the trade winds, the temperature remains pleasant and the heat never gets unbearable. Las Palmas is known as the city with the best weather in the world. You will live in an eternal spring.
CAN WE RENT A CAR CLOSE TO THE ACCOMMODATION?
Yes, you can rent a car in several nearby locations. Prices per day are around 25 €. Anyway if you want to rent a car at the airport on arrival, we recommend you to make it through www.top-car-hire.com. They have very good prices and service.
This island is known as a small continent and has so much to offer. If you want to discover the real Gran Canaria we recommend you to join us on our day trip.
CAN I BOOK THE FLIGHT WITH YOU?
We suggest you look for your own which flight is more convenient for you, as we do not offer packages with airplane tickets. You will find many options and affordable prices in the most popular airlines.
WHICH IS THE AIRPORT WHERE I SHOULD ARRIVE?
You should book your ticket to the Gran Canaria airport, located 16 km from Las Palmas. To arrive to See Yoga, you have a total of 30 minutes drive by car or 40 minutes by bus (guagua here in the Canary Islands). If you prefer that we come to look for you, the price would be 30€ per way.
WHICH AIRLINES FLY TO GRAN CANARIA?
Many of them! Here you have the list. If you fly from mainland Spain we recommend you to check the prices at www.ryanair.com, www.vueling.com or www.norwegian.com
• Air Lingus www.aerlingus.com
• Air Berlin www.airberlin.com
• Binter Canarias www.bintercanarias.com
• British Airways www.ba.com
• Conder www.condor.com
• Easyjet www.easyjet.com
• Iberia www.iberia.com
• Monarch www.monarch. com
• Ryan Air www.ryanair.com
• Thomas Cook www.thomascook.com
• Transavia Airline www.transavia.com
• Tuifly www.tuifly.com
• Vueling www.vueling.com
• Norwegian air www.norwegian.com
HOW CAN I FIND THE ACCOMMODATION?
Upon arrival, we will be waiting for you at your accommodation to welcome you, explaining to you the plan of the week and some useful tips. To arrive at your accommodation, you have the following options:
• Contracting the transfer to the airport.
You can book a pick-up transfer to the airport for € 30 per way, to be paid directly to the driver. The person in charge will be waiting for you at the airport with a sign with your name on it and he or she will take you directly to your accommodation.
• What about public transport?
If you prefer not to contract the transfer, the easiest and cheapest way to reach the See Yoga accommodation is to take the bus leaving from the airport and taking you to the Parque de Santa Catalina (bus number 60). From there you can go 10 minutes walking to reach the accommodation.
• With a rental car?
If you book your rental car at the airport you must drive towards Las Palmas by the GC-1 motorway and follow signs to Las Palmas until you see the signs for “Mesa y Lopez”. We recommend you to check on Google Maps the crossing of C/Portugal with C/Galileo, park the closest you can to that crossing and walk to the Paseo de Las Canteras where you will find the accommodation.
• And by taxi?
If you want to order a taxi, note that it will come out more expensive than booking a transfer with us (normally a taxi to the airport has a fee of 35 €). Ask the taxi driver to take you to the crossing streets of Galileo with Portugal in Las Palmas. From there you just have to walk 3 minutes along the Paseo de Las Canteras to find accommodation.
WHAT IS THE BEST TIME TO VISIT GRAN CANARIA?
Any time is good to travel to the island and the differences in the prices are small. Anyway, the most affordable months are usually the ones with less tourism (May and June). On the internet, you will find very affordable flight tickets all year long.
I HAVE MORE DOUBTS AND CAN'T FIND THE ANSWER HERE
In that case, we want to make it easy. You can send us an email to firstname.lastname@example.org and we will be glad to help you.